Terms and Conditions

User Agreement


1. Your Account
You agree to take responsibility for the safekeeping of your user name and password. You are
liable if your user name or password is used by an unauthorised person. You agree to release and
indemnify Tarmac Engineering in connection with any use (whether authorised or unauthorised)
of your user name or password. Tarmac Engineering may suspend or cancel your account at any
time without prior notice.

2. Privacy
Tarmac Engineering will comply with Tarmac Engineering's Privacy Statement. Tarmac Engineering
will not reveal your personal information to external organizations except for the purposes of
fulfilling your order.

Privacy Statement
Tarmac Engineering respects the Guidelines suggested by the Australian Direct Marketing
Association, in it's Code of Practice for Consumer Protection in ecommerce.
We also abide by the World Wide Web Consortium (W3C) Platform for Privacy Preferences
Project (P3P). This policy is emerging as an industry standard providing a simple, automated
way for users to gain more control over the use of personal information on web sites they visit.
In line with those guidelines, Tarmac Engineering would like you to be aware of the information
we collect to provide your service. We do not provide third parties with access to your personal
data, with the obvious exception of third party business partners such as the Domain Name
Registries.

Information collected by Tarmac Engineering
Your contact information, including:
1. named individuals
2. telephone,
3. fax numbers and
4. email addresses
5. Information about what services you have ordered from Tarmac Engineering:
6. Information about what services you have enquired
7. Your interest in receiving Tarmac Engineering email newsletters
8. Correspondence between you and Tarmac Engineering
9. A customer relationship management system in which details of conversations might be
written by employees
10. Encrypted credit card details
11. Your accesses to our websites

What Tarmac Engineering does with your information
We do not provide your personal information available to third parties, with the obvious exception of
third party business partners such as the domain name registries.
We do provide aggregate data to third parties
We will contact relevant people to communicate billing and technical issues
We store website data and email queued on our servers, only for use as back-up data should it be required.
We may customise our email newsletters and communications to reflect your interest in a
particular service . We access historic correspondence and details about earlier conversions in response
to customer service issues and, to conform to the edicts of the law or comply with legal process served
on Tarmac Engineering.We store encrypted credit card details to allow us to process the subscriptions to
our services. We monitor and store your online requests for webpage’s and services for research and to
keep a history of your transactions with the business (this might include recording the fact you set up
and deleted an email account, or took a trial in one of our services, etc)

Email communications
As a customer of Tarmac Engineering you will receive occasional email communications from
Tarmac Engineering that relate to the services we provide to you, and you will have the option to
opt-out of all non-essential email and postal mail.
If you have any questions about our privacy policy, please feel free to contact us.

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Custom tuning software written specifically for your vehicle
SpecTune
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SpecTune
Tarmac Engineering owns and sells the most powerful ECU chip tuning solution for are large variety of vehicles. We're best known for the VAG range of vehicles including VW Golf R, Golf Gti, Jetta, Tiguan, TDI, Audi S3, RS3 S1, Q3, Skoda Octavia RS and lots more. Our SpecTune can be performed in any state in Australia, Brisbane (headquarters) Perth, Adelaide, Melbourne, Sydney, Darwin, Hobart, Canberra and internationally.